Privacy Policy

At our Data Promise to You
We adhere to stringent policies and procedures when collecting, processing and storing any of your personal information with us for services you request or on other forms. This data promise is important because your privacy matters! We promise not to sell it.

We are registered with the Information Commissioner’s Office as per Data Protection Act 1998 requirements and adhere to them accordingly.

Which personal data do we collect?

Personal Data refers to any information which identifies you directly – for instance your name and postal address – while Anonymous Data doesn’t directly relate back to an individual but could still be aggregated to create reports, for instance when participating in surveys.

How Can We Keep it Secure? Our servers are protected with HTTP and SSL technology (where indicated), to provide maximum protection of the information in our care. In keeping with the Data Protection Act 1998 and other privacy legislation (such as EU GDPR), all reasonable steps have been taken by us in meeting these responsibilities and fulfilling them efficiently and professionally.

When we contract another organization to perform services for us, we take every necessary measure to ensure their security measures match those required by UK law. Any information transferred outside of Europe will only ever be done so with appropriate safeguards in place as mandated by UK legislation.

Crash Media Group recognizes and accepts that the internet may not always provide complete security and, thus, cannot accept responsibility for unauthorised uses, distributions, damages or destructions of personal data, except when required under Data Protection Act 1998.

How are We Collect and Utilize Personal Data? We collect your Personal Data when you register on one of our websites; subscribe to one or more services offered by us or one or more partners; participate in discussion boards or social media functions on the websites or enter competitions or promotions run by us or them.

Regarding each visit to our websites, we may automatically collect certain data:

Technical information, such as your IP address used to connect to the internet and login details; browser version/type and version settings, time zone setting information; types/versions of browser plug-ins used on browser plug-in types/versions used by devices running OS; unique identifiers associated with specific platforms/devices used as access point (OS, device platform);

Information gathered about you during your visit includes details like the full Uniform Resource Locators (URL) clickstream from our site to yours (including date and time); products you viewed or searched for, page response times, download errors, length of visits to certain pages and interaction data such as scrolling, clicks or mouseovers as well as methods used to navigate away from pages.

Information regarding your interactions with our email messages, such as which links you click or whether an open or forward request was initiated, along with their date, time, device of reading email;

Information collected via cookies, web beacons and other tracking technologies provided by our partners and affiliates.

We always remain transparent regarding how we plan on using your data so you can decide for yourself whether or not to share it with us. We take our commitments seriously and always aim to meet them! We respect our customers preferences, always keeping to them if our promises.

If you give us your consent to send additional marketing messages, we may occasionally reach out with carefully chosen offers and promotions from ourselves or from carefully vetted partners, from which you may always opt-out or unsubscribe at any time. It is not our practice to contact people if it becomes evident they no longer wish to hear about our products and services from us.

As part of our services for subscribers only, we may require us to authenticate your identity in order to gain access. In doing so, we might send surveys, invite you into competitions or send newsletters – should this not be of interest, you can simply decline these invites from us.